Smooth Website Handover to Clients: Best Practices

Discover the handover website to client process: Key steps and support to help clients manage their digital presence confidently.

October 6, 2024

When we reach the final stages of building a website, one crucial task remains: ensuring a smooth handover of the website to the client. We understand that for our clients to maintain a robust online presence, they need to be fully equipped to manage their website independently. Therefore, we focus on providing them with the tools, knowledge, and confidence to update their site's content on their own. This step is not just about completing a project; it's about setting our clients up for long-term success by giving them full control over their digital assets. The handover process is a key moment where we empower our clients to continue managing their website efficiently, ensuring they can make updates and changes whenever necessary.

Assistance During the Handover Website to Client Process

The handover of the website to the client process begins with comprehensive support on how to use the content management system (CMS) that underpins their website. Our support sessions are designed to be thorough yet easy to follow, covering everything from adding new content to editing existing pages. We ensure that our clients feel confident navigating the CMS, understanding how to upload images, format text, and organize their website's structure. By focusing on the practical aspects of the CMS, we make sure that when we hand over the website, the client is fully prepared to take control.

To complement this support, we provide customized documentation that clients can reference at any time. This documentation includes step-by-step guides tailored to the specific features and functions of their website. Whether they need to update blog posts, manage products in an online store, or simply refresh content, our clients have everything they need at their fingertips. The goal is to ensure that when we handover the website to the client, they have all the resources necessary to manage their site with ease and confidence.

Ongoing Support After the Handover Website to Client

Even after we handover the website to the client, our support doesn't end. We recognize that managing a website can sometimes be challenging, especially in the early stages of independence. That's why we offer ongoing support to address any questions or technical issues that may arise. Whether it's a simple query about best practices or a more complex technical issue, we're available to assist. Our commitment to supporting our clients ensures that they continue to feel confident in managing their website, long after the initial process.

In addition to reactive support, we proactively check in with our clients to offer advice on optimizing their website content. This might involve conducting a content audit, suggesting SEO improvements, or refining their messaging to better engage their audience. By staying involved after the handover of the website to the client, we help our clients maximize the potential of their website as a powerful tool for business growth. Our partnership extends beyond the handover, ensuring that our clients can achieve their goals and thrive in the digital landscape.

How We Get Things Done


Starting the web design process means turning carefully made wireframes and design sketches into web pages that work properly.

By using the advanced coding skills and understanding of web development frameworks, we carefully create every part of the website, making sure it works in all browsers and is pixel-perfect.

As we move through this phase, focusing on the smallest details is very important for making a website that looks great and works well.

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